Questions people ask us

Mutant Media وكالة إبداع ونمو في دبي. نقدّم خدمات العلامات التجارية والمواقع الإلكترونية والتطبيقات ومحتوى واستراتيجية وسائل التواصل الاجتماعي وSEO وGEO والإعلانات المدفوعة للشركات في أنحاء الإمارات.

نعم. Mutant Media وكالة إبداع ونمو في دبي، لذا يتولى فريق واحد العلامة التجارية والمحتوى ووسائل التواصل الاجتماعي وSEO وGEO والإعلانات المدفوعة والمواقع الإلكترونية وفق استراتيجية واحدة، لا موردون منفصلون.

فريق واحد يتولى الاستراتيجية والإبداع والإنتاج، فيُخطَّط لعلامتك التجارية وموقعك ومحتواك على وسائل التواصل والبحث والإعلانات معًا، ولا يضيع شيء بين الموردين. الشخص الذي تشرح له احتياجاتك هو نفسه من ينفّذ العمل.

نركّز على الأغذية والمشروبات والمقاهي والمطاعم، والعقارات وبيوت العطلات، والتجميل والعناية الجمالية، وعلامات أسلوب الحياة والأزياء في أنحاء الإمارات. ونعمل أيضًا مع الحضانات وعيادات الأسنان والفعاليات والمعارض والخدمات المهنية مثل الخدمات اللوجستية.

نحدد أسعارنا وفق متطلبات كل عميل وأهدافه وجدوله الزمني، فلا تدفع إلا مقابل العمل الذي يدفع نشاطك إلى الأمام. بعد مكالمة تعارف قصيرة، نرسل نطاق عمل واضحًا برسوم ثابتة: شهرية للخدمات المستمرة مثل SEO وGEO والإعلانات المدفوعة، أو لكل مشروع للعلامات التجارية والمواقع الإلكترونية. تُدفع ميزانية الإعلانات مباشرة إلى Google وMeta والمنصات الأخرى، بشكل منفصل عن رسومنا.

في دبي، برج O2، منطقة الأعمال 14، قرية جميرا الدائرية. نعمل مع عملاء في أنحاء الإمارات ودول مجلس التعاون الخليجي.

يبدأ العمل خلال أسبوع من اجتماع الانطلاق. تواصل معنا وسنرد خلال يوم واحد لترتيب ذلك.

نعم. يبدأ كثير من العملاء بخدمة واحدة، مثل وسائل التواصل الاجتماعي أو موقع إلكتروني جديد، ثم يضيفون المزيد مع نموهم. أيًّا كانت البداية، نخطط لها مع مراعاة بقية علامتك التجارية، لتتكامل عند إضافة الجزء التالي.

تحصل على جهة تواصل واحدة تنسّق لك بين فرق الاستراتيجية والإبداع والرقمي والظهور. بهذا تشرح احتياجاتك مرة واحدة، وتتحرك كل القنوات في الاتجاه نفسه.

GEO, or generative engine optimisation, makes your business easy for AI tools such as ChatGPT, Gemini and Google AI Overviews to find, trust and recommend by name.

SEO gets you ranked in Google's list of results. GEO gets you named and recommended inside AI answers. They share the same foundations, so we run them together.

Technical fixes can show results within weeks. Rankings, traffic and AI recommendations usually build over three to six months, then keep compounding.

SEO and GEO is a monthly retainer, with plans based on how competitive your market is and how much content and PR you need. The setup and audit fixes are included in the retainer, and we recommend a plan after reviewing your site.

No one can guarantee a first-place ranking, and Google says so itself. We agree targets with you at the start and report against them every month.

Yes. We research Arabic search terms and write native Arabic pages, so you can reach customers who search in Arabic.

Yes. We plan the migration from your old site, set up redirects for every old page and check everything after launch, so you keep the rankings you have earned.

We regularly ask ChatGPT, Gemini and Google AI Mode the questions your customers ask, record whether your business is mentioned and how, and report the changes each month.

It depends on the number of pages, features, languages and integrations. Websites and apps are priced as a project, and we quote after a short discovery call.

It depends on the scope. A focused business website is faster to build than a custom platform or app. We agree the timeline and milestones in the proposal.

Yes. Every website and app we build launches with SEO and GEO foundations in place. Ongoing SEO and GEO after launch is available as a monthly plan.

Yes. We build bilingual sites with proper right-to-left Arabic layouts and native Arabic content.

Yes. We map every page on your current site to its new address, set up redirects and check everything after launch, so you keep the rankings and visibility you have already earned.

Yes. Every site launches with GA4, Google Tag Manager and Meta tracking, with WhatsApp clicks, calls and form submissions tracked as leads, so you can see which channels bring in enquiries from day one.

Yes. We build iOS and Android apps and custom CRM, ERP and LMS systems, connected to your website and marketing.

Brand strategy and positioning, visual identity (logo, Arabic logo, colours, typography and imagery), brand applications such as social media templates and stationery, and a brand book that shows your team how to use it all. Naming is added when you need it.

It depends on the scope: a refresh costs less than a new brand with naming and full applications. Branding is a one-time project fee, quoted after a short discovery call so you only pay for what you need.

A refresh of an existing brand usually takes weeks. A new brand from scratch takes longer because it includes research, positioning, naming and design. We agree the timeline in the proposal.

Yes. Most businesses need a refresh, not a full rebrand. We keep what customers already recognise and update the look, tone and consistency around it.

Yes. We design the Arabic version of your logo and brand name with the same care as the English one, so both work together on signage, packaging and digital channels.

You receive the brand book and all files. We can then apply the brand to your website, social media, content and ads, so it launches consistently everywhere.

Instagram, TikTok, Facebook, LinkedIn and YouTube Shorts. We recommend the two or three where your customers spend time rather than spreading the budget across all of them.

Yes. Our content and design teams script, shoot, edit and design everything in-house, planned around your strategy.

Your team handles posting, comments and messages, because they know your customers and can reply on the spot. We brief them, provide the calendar and content, and support them.

A strategy, a monthly content calendar, shoot days, edited reels, carousels and posts, captions and brand guidance. The mix of reels and statics is agreed in your plan.

It is a monthly retainer priced on the number of reels, shoot days, languages and platforms. We quote after a short discovery call, and our cost guide shows typical market ranges.

Yes. We produce content and captions in English, Arabic or both, and adapt rather than translate word for word.

Recognition builds over months, not weeks. For enquiries and sales sooner, we pair content with paid ads and SEO and GEO.

Yes. Our performance marketing team runs Meta and TikTok ads using the content we make, so organic and paid work together.

Google Ads, Meta (Facebook and Instagram), TikTok and ChatGPT Ads. We recommend the mix based on your industry, audience and goals.

We usually recommend starting from AED 5,000 a month in ad spend, so campaigns have enough data to optimise. The right budget depends on your average sale value and your monthly revenue target.

There are two parts: the ad spend you pay to the platforms, and our monthly management fee for strategy, content, campaign management and reporting. We quote the fee after reviewing your goals and current results.

Campaigns can bring leads within the first few weeks. Most improve over the first two to three months as the platforms learn and we test audiences, offers and creative.

Yes. We review your current accounts, campaigns and tracking first, keep what works and fix the tracking before we change budgets.

Yes. Our content team shoots and edits the ad videos and designs, and keeps a bank of extra versions so your ads stay fresh.

Yes. We track WhatsApp clicks, calls and form submissions as leads in GA4, Google Ads and Meta, so you can see which campaigns bring in real enquiries.

Reels and short-form video, ad creative, photography, carousels, static posts, motion graphics and brand films, for social media, paid ads and websites.

Most shoots happen at your location, so the content shows your real space, team and products. We arrange a studio when a shoot needs one.

Yes. Our scriptwriters and directors write the hooks, scripts and shot lists, and you approve them before the shoot.

Yes. We can cast and book talent for a shoot, or film your own team when that suits the brand better.

Yes, and that is how we plan most shoots. We film the extra angles and versions needed so one shoot gives you organic content and a bank of ad variations.

It depends on the number of videos, shoot days, locations, talent and editing needed. Content can be produced per project or as part of a monthly plan, and we quote after a short brief.

Yes. We script, subtitle and design content in English and Arabic.

It means every channel, from social media and content to ads, SEO, WhatsApp and email, runs under one strategy and one team, so each one supports the others instead of working in isolation.

Yes. Many clients have an in-house marketer or team. We plan together, take on the work they cannot cover, and keep them informed through one point of contact.

It depends on your goals and budget. Businesses that need leads quickly usually start with paid ads and tracking, then build SEO, GEO and content alongside for longer-term growth.

It is a monthly retainer based on the channels and volume of work you need, with ad spend paid separately to the platforms. We recommend a plan after a short discovery call.

It depends on the roles you need. Compare salaries, visas, insurance and gratuity with a retainer; our guide to marketing salaries in Dubai sets out the costs.

One monthly report across every channel, covering leads, sales, cost per lead and what we are changing next.

يبدأ العمل الجديد عادةً خلال أسبوع من اجتماع الانطلاق، بعد الاتفاق على النطاق.

Google Maps and AI tools such as ChatGPT draw on a complete Google Business Profile, steady recent reviews, an accurate menu and the same details everywhere online. We set these up and keep them current, alongside your social media content.

Yes. We can build the brand, shoot launch content, set up the Google Business Profile and plan the opening campaign, so people know about the venue before the doors open and the first weeks are busy.

Yes. Our team plans and shoots photo and video for menus, social media and ads, so everything looks like one brand.

Yes. We plan property ads around the RERA and Trakheesi permit requirements and make sure each ad and listing shows the permit details where they are needed. Your team supplies the permits; we make sure the campaigns carry them correctly.

By cost per qualified lead and how many leads turn into viewings and deals, not by reach or clicks. Leads go straight into your CRM, so your sales team and ours see the same numbers.

Yes. For brokerages and developers we focus on qualified leads. For holiday home operators we focus on direct bookings and new property owners, so you rely less on booking platforms and their fees.

We plan ads and content for clinics and salons within Meta and Google health advertising policies and the UAE rules that apply, and we check claims and before-and-after content before anything goes live. That keeps campaigns running instead of being rejected.

Health advertising in Dubai can need Dubai Health Authority (DHA) approval before it runs. We plan campaigns with that in mind and work with your team on the approvals, so launch dates hold.

Only where platform rules and UAE health advertising rules allow it. We plan treatment content that shows the experience and the results in ways that stay approved.

Yes. For premium and luxury brands we keep content restrained and production values high, and we use paid social carefully so the brand never feels discounted.

Yes. We plan and shoot product, campaign and lookbook content, sized for social media, ads and your website.

We connect content to paid social and your online store, then track which posts and ads lead to sales, so the budget moves to what sells.